Eco Green Pty Ltd
Eco Green Pty Ltd
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  • Our Privacy Policy

Privacy Policy

Ecogreenptyltd

At Ecogreenptyltd, we are committed to protecting the privacy of our customers. This Privacy Policy

safeguard your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of

personal Information:

• Contact Information: Name, address, phone number, email

address

• Service Details: Information about the type of cleaning services you

require, your property size, and preferences.

• Payment Information: Billing

address, precessed securely).

• Website Usage Information: IP

Address , browser type, any pages visited if you access our website.

2. How We Use Your Information

We use your personal information for

the following purposes.

• To provide and manage our cleaning services.

• To communicate with you about appointments, updates, and

promotions.

• To process payments securely

• To improve our services and customer

experience

• To comply with legal and regulatory requirements.

3. Information Sharing

We do not sell, rent, or share your

personal intormation with third parties except in the following situations:

• Service Providers: Trusted third-

party vendors who help us provide services, such as payment processors

• Legal Compliance: When required to comply with applicable laws, regulations, or legal process.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure.

To exercise your rights, please contact us at info@ecogreenptyltd.com

5. Cookies and Tracking

Technologies

Our website mav use cookies and I similar technologies to enhance user experience. You can manage cookie

preterences in your browser setuings.

7. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on our website with the updated

ettective date.

8. Contact Us

If you have questions or concerns about his Privacy Policy or how your data is

handled, please contact us: our email on info@ecogreenptyltd.com

Terms and conditions

Terms and Conditions for Ecogreenptyltd 1. Services Provided: We offer residential and/or commercial cleaning services as outlined in your booking confirmation. Additional services may incur extra charges. 2. Booking & Payment: All bookings must be scheduled in advance. Payment is due upon completion of services unless agreed otherwise. Late payments may incur fees. 3. Cancellations: Cancellations or reschedules require at least [24/48 hours] notice. Late cancellations may incur a fee. 4. Access to Property: Customers must ensure safe access to the property. Delays caused by restricted access may reduce service time or incur additional charges. 5. Liability: While we take utmost care, we are not liable for preexisting damages, normal wear and tear, or items not secured properly. 6. Health & Safety: Our team uses safe cleaning products and practices. Customers must inform us of any specific allergies or requirements. 7. Guarantee: If you're dissatisfied with our service, notify us within [24 hours], and we'll address the issue promptly. 8. Client Obligations: Clients must secure fragile or valuable items and ensure the property is ready for cleaning (e.g., removing excessive clutter). 9. Termination: We reserve the right to terminate services due to unsafe conditions, non-payment, or inappropriate behavior. 10. Confidentiality: All client information is kept confidential and used solely for service purposes.

Copyright © 2025 Eco Green Pty Ltd - All Rights Reserved.

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